In a unique deal, Infosys took in 1,400 employees from an Irish firm, Eishtec, and incorporated them into its BPM group. "Infosys has entered into a strategic partnership with Eishtec, which includes the transfer of Eishtec’s business to Infosys BPM, an Infosys company. The partnership does not entail the purchase of any equity.”
Eishtec was founded in 2011 and has expanded rapidly over the last eight years as a result of a deep focus on operational excellence and the repatriation of global services onshore.
Heather Reynolds, CEO of Eishtec, states “The entire Eishtec team is excited for the new chapter in the company’s journey. The company’s owners have been working with a leading BPO (Business Process Outsourcing) company over the last few months and have made the strategic decision to transition the business to be part of Infosys BPM.
“As Eishtec and Infosys share key clients, this move offers a great opportunity for growth. Eishtec is committed to our employees who have played a critical and integral role in helping us to attain our position as one of Ireland’s leading customer service providers. We believe the decision to transfer the business to Infosys is in the best interests of those employees and the wider organisation.”
Infosys also provided its thoughts on the combination. Anantha Radhakrishnan, CEO of Infosys BPM, comments “We are very excited to welcome the Eishtec employees who will help us further enrich our customer experience services. We look forward to helping them enhance their professional careers within Infosys, a global leader in consulting, technology and business process management services.”